Privacy Policy

EU General Data Protection Regulation (GDPR) + Data Protection Act 2018 (DPA)

In compliance with the GDPR and the DPA all information will be treated confidentially and will not be shared with any other organisation without your explicit and informed consent. Naturally Paul Ltd (“Naturally Paul”, “Naturally IQ”, “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s websites (“Visitors”), individuals who register to use paid-for training or as a recruitment consultancy as defined below (“Customers”). This Privacy Statement describes Naturally Paul Ltd’s privacy practices in relation to the use of the Company’s websites and the related services offered by Naturally Paul Ltd, as well as individuals’ choices regarding use, access and correction of person.

If you have questions or complaints regarding our Privacy Statement or associated practices, please contact us via the Contact page or via the postal details noted at the end of this page.

Who we are

Naturally Paul Ltd is a company registered in England and Wales, and whose website is: https://naturallypaul.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Some articles on this site include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Cloudflare

Naturally Paul Ltd uses a third-party service, Cloudflare, to help maintain the security and performance of this website. To deliver this service it processes the IP addresses of visitors to the website.

Coach Vantage

This platform supports all aspects of the coaching journey, from initial introduction call to the coaching sessions themselves.

Fireflies.ai

This provides a range of tools to analyse and provide feedback on coaching sessions. Personally, I mainly use it to track the percentage of talking time I do as a coach.

Google Analytics

To collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We do this to find out things such as the number of visitors to the various parts of the site. We will make it clear when we collect personal information and will explain what we intend to do with it.

Google Workspace

Certain communications, including contact requests and emails, are stored within Google Workspace.

Jetpack

This is used to help prevent spam and other malicious activities on the website.

Stripe

This is used to process payments.

WordPress.com

At Naturally Paul Ltd, we use WordPress.com’s email marketing tool for sending out blog updates.

Zoom

Video conferencing including recording coaching sessions for review later.

Queries related to Data Management

Your rights

Under the Data Protection Act 2018, you have rights as an individual which you can exercise in relation to the information we hold about you.

Complaints or queries

Naturally Paul Ltd always aims to meet the highest standards when collecting and using personal information. For this reason we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Naturally Paul Ltd collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. If you want to make a complaint about the way we have processed your personal information, you can contact us via the Contact page or via the postal details noted at the end of this page.

Access to personal information

Naturally Paul Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 2018. If we do hold information about you, we will:

      • Give you a description of it

      • Tell you why we are holding it

      • Tell you who it could be disclosed to

      • Let you have a copy of the information in an intelligible form.

    To make a request to Naturally Paul Ltd for any personal information we may hold please put the request in writing via the Contact page or via the postal details noted at the end of this page. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes.

    Security

    Naturally Paul Ltd uses robust security measures to protect Data about its Customers. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

    Changes to this privacy notice

    We keep our privacy notice under regular review. This privacy notice was last updated on 13th February 2025 and Naturally Paul Ltd reserves the right to change this Privacy Statement. Naturally Paul Ltd will provide notification of the material changes to this Privacy Statement through the Company’s website at least thirty (30) business days prior to the change taking effect.

    How to contact us

    If you want to request further information about our Privacy Policy you can write to us at Naturally Paul Ltd, 394 Longbridge Road, Barking, IG11 9EE, England.