Do you send automated emails alerts, whether triggered by Workflow, Process Builder, Flow or Apex? Anyone using “send list email”? Are your service desk agents sending individual emails from Salesforce, to customers?
Do you know if these emails are being received and trusted? If you want to improve your likelihood of successful email delivery then read more with my latest blog on SalesforceBen.
Everyone has their tools that they could not be without. Working in the Salesforce ecosystem, I presume everyone has Salesforce Inspector Reloaded installed on their web browser,
I had the pleasure of attending London’s Calling recently, the world’s largest Salesforce community conference, so I present a small diary piece both about my
“This year’s highlight” – Johann Furmann MVP Hot off the back of a beyond-capacity talk at London’s Calling, Florence Vandenbroucke, Roger Farrow and myself are